Softkeyworld Refund policy:

You can request a refund for any purchase on softkeyworld.com and it doesn’t matter what is the reason. It’s possible that you made the purchase by mistake; you wanted to have a one time experience on softkeyworld and now want to refund your purchase; you may haven’t read the product description correctly.
Issue a refund for any reason, if the request is made within twenty-four hours of purchase, and the title(s) on softkeyworld is still unused and not redeemed. There are more details below:
*The time of your request for refund/credit is no more than 24 Hours from time of purchase
*The game has not been activated or downloaded
*The game activation key (including any bonus or beta keys) have not been disclosed to you by email or webpage
*We are unable to process refunds 48 hours before a game is due to be released or preload begins
*We find your request reasonable due to special circumstances
*Paypal refunds CAN NOT be processed after 60 days from purchase
Please note: This means that NO refunds will be offered for MMO titles, Steam, UPlay, Origin, windows key, Microsoft office 365 key, Microsoft office 2019 key and Games for Windows Live (GFWL) titles where the key has been disclosed to you or sent by e-mail. All such sales are final.

Return:If you are not 100% satisfied with your purchase within twenty-four hours after you received your order, you can return the product and get a full refund. Any product you return must be in the same condition you received it and in the original packaging. Never Used. Please keep the receipt.

How to request / receive a refund? You can request a refund by contact NOKEYS Online Support or send an email to admin@softkeyworld.com 
You will be issued a full refund of your purchase within forty-eight hours of approval. Your money will be get back to your account which you were using it to pay.

Where Refunds Apply? softkeyworld refund offer, within twenty-four hours of purchase, applies to products that are purchased on softkeyworld. Here is an overview of how refunds work with other types of purchases. Refunds on softkeyworld Hot Deals
Any Hot Deal product purchased on NOKEYS is refundable within twenty-four hours of purchase if they are unused in softkeyworld inventory.

Refund on Bundles: You can receive a full refund for any bundle purchased on softkeyworld , so long as none of the items in the bundle are used.  Purchases Made Outside of softkeyworld then we cannot provide refunds for purchases made outside of softkeyworld. (for example, Redeem codes purchased from third parties).

Refunds on Gifts card: We are unable to offer refunds for gifts after they have been redeemed by the recipient.

Refund on Microsoft office or Windows: we are unable to refund Microsoft office on 365/2019/2016 or windows . once activate this activation key then we can’t refund it.

About Replacement: softkeyworld do not provide replacement If you bought a wrong product, you can request a refund instead and make another purchase.

Shipping Fees:All of our products are delivered digitally through E-mail, No shipping fees, so there is no shipping fees involved when we make a refund.

Abuse: Refunds are designed to remove the risk from purchasing titles on softkeyworld—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

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